Use the Customer Portal with confidence.

Start a request, follow replies, and use only the services available to your active organization.

1. Confirm your organizationUse the active organization selector before opening a service.

2. Choose one actionServices shows only actions enabled for that relationship.

3. Follow the requestRequests keeps the conversation, status, and next action together.

Why can I see only some services?

Availability depends on the selected organization, your relationship, and its permitted services.

Does submitting a payment receipt confirm payment?

No. A receipt is evidence for verification. Payment status changes only after the provider verifies it.

When is an authenticator required?

Email verification is enough for ordinary requests. Protected information can require an additional authenticator under the workspace policy.

Where do I find a reply?

Open Requests, choose the conversation, then review its status and messages.